This seminar, presented by The Ritz-Carlton Leadership Center® – the world renowned organization providing a unique learning experience in service excellence and culture transformation – will help you discover ways to differentiate your practice in a world of increasing competition and reduced fee dental plans.
Learn about the importance of personalized experiences that will surprise and delight your patients, generate word-of-mouth marketing and grow your practice.
This 1.5 day seminar includes the following workshop sections:
Day 1: Excellence in The Patient Experience (DDS & Key Leadership Staff)
Day 2: Part 1: Memorable Customer Experience (DDS and All Staff)
Day 2: Part 2: Customer Service Reenergized (DDS and All Staff)
Day 3: Part 3: Debrief & Facilitation (DDS and All Staff)
Visit our EVENTS page or click here for further information.